Age Policy
For insurance reasons, guests under the age of 16 are not permitted to use the sauna or cold water facilities during standard community and private sessions. We may request ID for anyone who appears to be under 25.

Family-Friendly Private Sessions are available for groups that include guests under 16. Please read the Family-Friendly Session Policy below.

Family-Friendly Session Policy

Family-Friendly Private Sessions are available for groups including guests under 16. The following conditions apply and form part of your booking agreement:

• A minimum 1-to-1 ratio of responsible adults (aged 18 or over) to guests under 16 must be maintained at all times throughout the session.

• Guests under 16 are not permitted to use the ice baths, cold water plunge facilities, or to enter any open water at either location. The responsible adult is accountable for ensuring guests under 16 do not enter the water. Please note that wild swimming is not covered by our insurance for any guest, regardless of age.

• Once the private session has ended, all guests under 16 must leave the sauna area immediately. The area will be in use by other guests and children are not permitted to remain.

The adult who makes the booking is responsible for ensuring all members of their group are aware of and comply with these conditions.

Entry Policy
Entry to the sauna will be refused if you appear to be under the influence of alcohol or drugs. This decision rests with the sauna operator, and no refunds will be issued in such cases.

Cancellation Policy
We cannot refund a booking that you have cancelled. We also cannot issue a refund if we need to close the sauna due to poor weather conditions. Booking a sauna session is like booking a cinema or concert ticket. When you reserve a specific time slot, that space is held exclusively for you. Please double check your availability before booking.

Rescheduling Policy
We cannot change a booking that you have scheduled. We also cannot issue a refund if you cannot make your sauna session. It is polite to let us know if you cannot make your session as you may be the only guest booked in.

Bad Weather Policy
Poor weather conditions are completely out of our control and your safety is our main priority. We cannot issue a refund due to poor weather. In the event of a sauna closure due to poor weather, we will reschedule your sauna for a different date.

Group Bookings
If you’re booking on behalf of a group, you are responsible for ensuring all members are aware of and follow the safety and medical guidelines outlined below.

Safety & Insurance
Our sauna is fully insured and designed with customer safety as a top priority. However, use of the sauna and all cold water facilities is at your own risk.

Please note that wild swimming, use of the cold water plunge, and use of the ice baths are not covered by our insurance. Participation in any cold water activity is entirely at your own risk. No lifeguards are on duty. Life rings are available for emergency use.

Using the Wild Swimming Lake (Järvi, Skipton)
The sauna is situated next to a swimming lake, which is the property of Draughton Heights Campsite. Entering this body of water is at your own risk. This is not the liability of the sauna or your sauna host. Your booking with Löyly & Jää is for the sauna only.

Using the River (Joki, Addingham)
The sauna at Olicana Park is situated next to the River Wharfe. Entering the river is at your own risk. This is not the liability of the sauna or your sauna host. Your booking with Löyly & Jää is for the sauna only.

Health Considerations
We strongly recommend reading our sauna and cold-plunge guides before use.

If any of the following apply to you, or if you are unsure, please consult your GP before using the facilities:

• You are pregnant

• You’ve had a heart attack or stroke

• You are taking any medications

• You have cardiovascular conditions

• You have epilepsy

• You have asthma or other breathing difficulties

• You have high or low blood pressure

• You have arterial disease

• You have a joint or muscle injury

What to Bring

• Swimwear

• Two towels (one for sitting in the sauna, one for drying off)

• Flip-flops or sliders

• A water bottle

Please note, unfortunately dogs are not permitted at the sauna. Please leave dogs at home, and don’t leave them unattended in cars.

The Löyly & Jää sauna is wood-fired and reaches extremely high temperatures. To ensure your safety and the comfort of others, please follow proper sauna etiquette at all times.

Before Entering the Sauna:

• Make sure you're clean. Use the onsite showers if necessary - this helps keep the sauna hygienic and prepares your body by opening your pores and relaxing your muscles.

• Stay well-hydrated. Drink plenty of water before, during, and after your sauna session.

• Remove all jewellery to avoid burns - metal heats quickly in the sauna.

• Bring a towel to sit on for hygiene and comfort.

Inside the Sauna:

• Do not touch the stove, stove door, chimney flue, sauna rocks, or any surrounding fire guards - they are extremely hot and will cause burns.

• Enter and exit carefully, always closing the door behind you to maintain the temperature.

• Limit your time inside to a maximum of 20 minutes per session, unless you're an experienced sauna user. We recommend 10–15 minute sessions.

• Do not add your own essential oils to the stove or anywhere inside the sauna.

• Swimwear must be worn at all times - nudity is not permitted.

• Be respectful of others' space and privacy.

Pouring Water on the Rocks:

• Be considerate of others in the sauna.

• Pour water slowly and start from the rocks furthest away from you to avoid being scalded by the Löyly (steam).

The on-site natural lake and cold-plunge facilities provided are designed for cold water immersion therapy, offering a refreshing contrast to the heat of the sauna. While beneficial, cold water immersion does carry potential health risks, including (but not limited to) hypothermia, shock, and injury.

Please be aware: the plunge pools are roughly the same temperature as the surrounding air and can be especially cold during winter. Use of our cold-plunge facilities is at your own risk. The lake is not supervised and we don’t have lifeguards on duty. Life rings are available for emergency use. Using the swimming lake is entirely at your own risk.

Before Using the Plunge Pools:

• Shower first - this helps your body adjust gradually and keeps the water clean for everyone.

During Use:

• If you’re new to cold water immersion, limit your time to 30 seconds to 5 minutes, and gradually build up over time.

• Exit immediately and slowly if you:

  • Feel dizzy or unwell

  • Begin to shiver excessively

  • Experience extreme discomfort

• Always enter and exit with care, using the non-slip matting provided to avoid slips or injury.

Check our terms and conditions before hiring our portable sauna.

Age Policy
For insurance reasons, guests under the age of 21 are not permitted to hire the portable sauna. The hirer must ensure that all participants under the age of 16 are supervised in the sauna with a 1:1 ratio. Someone over the age of 21 must be in charge of the stove and ensure that no one under the age of 21 is operating the stove.

Cancellation Policy
We require a £150 deposit per booking and if you cancel you sauna with less than 7 days notice, we cannot reimburse your deposit. If you cancel before 7 days, we will either reschedule with you for an alternative date or reimburse your deposit.

Bad Weather Policy
Poor weather conditions are completely out of our control and your safety is our main priority. We cannot issue a refund due to poor weather. In the event of a yellow or red weather warning, we cannot allow you to use the portable sauna and so we will reschedule your sauna for a different date.

Safety & Insurance
Our sauna is fully insured and designed with customer safety as a top priority. However, use of the sauna and all cold water facilities is at your own risk.

Health Considerations
We strongly recommend reading our sauna and cold-plunge guides before use.

If any of the following apply to you or a member of your group, or if you are unsure, please consult a GP before using the facilities:

• You are pregnant

• You’ve had a heart attack or stroke

• You are taking any medications

• You have cardiovascular conditions

• You have epilepsy

• You have asthma or other breathing difficulties

• You have high or low blood pressure

• You have arterial disease

• You have a joint or muscle injury

Sauna Etiquette
We strongly recommend reading our sauna and cold-plunge guides before use.

Please make sure of the following:

• People are sitting on towels to protect the sauna benches

• No one touches the stove unless they are your designated stove monitor.

• You can use sauna hats which will help to regulate body temperature.

• Ensure participants keep hydrated.

• Make sure participants only spend 10-15mins at a time in the sauna.